Frequently Asked
Questions

Our pricing is based on the volume of junk we haul away — meaning you only pay for the space your items take up in our truck. Most residential jobs in Charlotte start around $100–$150 for a small load and go up from there based on size. We always provide a free upfront quote before any work begins so there are never any surprise fees.

Getting a quote from Lucky Services is easy. You can book online through our website and get $40 off, call or text Carson directly at 704-266-6018, or send us a message through our contact form. For most jobs we can give you an accurate quote over the phone or via text — no need to wait for an in-person visit.

We accept cash, all major credit cards, Venmo, and Zelle. Payment is due after the job is completed and you're satisfied with the work.

Yes — we offer same-day and next-day junk removal throughout Charlotte NC and surrounding areas based on availability. Call or text us at 704-266-6018 first thing in the morning for the best chance of getting a same-day appointment.

For most jobs yes, we prefer you or someone you trust to be present so we can confirm exactly what needs to be removed. However for certain straightforward jobs like curbside pickup we may be able to complete the work without you present. Just let us know your situation when you book and we'll work something out.

You don't need to do much — that's the whole point of hiring us! If possible, try to identify and separate the items you want removed from things you want to keep. Make sure there's a clear path to the items if they're inside your home. That's it — we handle everything else.

We haul away just about everything including furniture, appliances, mattresses, electronics, yard waste, construction debris, household clutter, boxes, and more. The few things we cannot take are hazardous materials such as paint, chemicals, asbestos, and medical waste. Not sure if we can take your item? Just call or text us at 704-266-6018 and we'll let you know right away.

Yes — whenever possible we recycle, repurpose, or donate items to local Charlotte area organizations rather than sending everything to a landfill. If you have items in good condition that could be donated just let us know when you book.

Lucky Services & Junk Removal serves Charlotte NC and surrounding communities including Concord, Huntersville, Mooresville, Matthews, Gastonia, Kannapolis, Belmont, and Mount Holly. If you're outside these areas give us a call — we may still be able to help depending on the size of the job.

Yes — Lucky Services & Junk Removal is fully insured. You can hire us with complete confidence that your property is protected throughout the entire job.